Many users wonder what information they share with pkom, how it's stored, and whether it's ever passed on to anyone else. This page answers all of that in plain, simple terms.
Your data is protected across six core security layers
Any information you submit to pkom is encrypted with 256-bit SSL — no one can intercept it in transit.
Your data is stored in secure data centers protected by round-the-clock firewalls and continuous monitoring.
Your personal information is never sold. Nothing is shared with advertisers or data brokers.
If any unusual login activity or transactions are detected, our AI system sends an instant alert and can lock the account.
You may request that your data be deleted at any time. Contact support and the process will be completed within 30 days.
Every piece of data we collect and why — it's all laid out clearly on this page. No hidden terms.
Below is a visual overview of our security strength at each layer. These figures are sourced from our annual third-party security audits.
When you register or use services on pkom, certain information is collected from you. This falls into two categories — what you provide directly, and what is collected automatically.
| Data Type | When It Is Collected | Required? |
|---|---|---|
| Full Name | At the time of registration | Yes |
| Mobile Number | At registration & verification | Yes |
| Email address | At the time of registration | Yes |
| Date of Birth | For age verification | Yes |
| National ID Number | For KYC Verification | For large transactions |
| Payment account details | On Deposits/Withdrawals | Yes |
When you use pkom, certain technical information is recorded automatically. This does not identify you personally, but helps ensure the platform's security and performance.
Please Note: We only collect what's necessary. Requesting unnecessary personal information goes against pkom's policy.
There is a specific and legitimate reason behind every piece of data we collect. pkom never collects information simply to hold on to it.
To stop receiving promotional messages, go to your profile and turn off notifications.
All data stored on pkom servers is protected with 256-bit AES encryption. Payment information is held on separate, more strictly secured servers that are isolated from the main platform.
Data server backups are taken every 24 hours and stored across multiple geographic locations to prevent data loss in the event of an incident.
| Data Type | Retention period |
|---|---|
| Account & Profile Information | For the duration of active account + 5 years |
| Transaction History | 7 years (as required by law) |
| KYC Documents | 5 Years |
| Login & Session Logs | 12 months |
| Support Conversations | 2 Years |
| Marketing information | Until consent is withdrawn |
Pkom does not generally share your information with third parties. In certain specific circumstances, limited data sharing may be necessary — and in all such cases, the highest standards of protection are maintained.
Never: Selling your information to advertising companies, data brokers, or unrelated third parties.
All third parties we work with are contractually required to uphold the same privacy standards. If any third party breaches those standards, we will terminate the relationship immediately and notify you.
Pkom uses cookies and similar technologies on its website and app. Without them, certain core features may not function properly.
Optional cookies can be disabled from your browser settings. However, disabling essential cookies will prevent login and other core features from functioning.
You have full control over your personal data. pkom respects that right and makes it easy to exercise.
To exercise any of these rights, email us at support@pkom.ws or reach out via live chat. Requests are typically processed within 30 days.
Pkom strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.
Date of birth is verified at the time of registration. If it is later found that a user is under 18, their account will be immediately closed, all balances will be forfeited, and any stored data will be deleted.
If you suspect a minor has registered, contact us at support@pkom.ws. We will investigate promptly.
If you have young children at home, enable parental controls on your device and keep the pkom app secured with a password.
KYC (Know Your Customer) is an internationally recognised identity verification process designed to prevent financial fraud and money laundering. It is mandatory on pkom before processing large transactions.
KYC documents (National ID, passport, etc.) are stored in a separate, strictly encrypted database with the highest level of security. Only authorized compliance team members have access to this database.
Pkom may update this Privacy Policy for business, technical, or legal reasons. When any significant changes are made:
If you do not agree with the updated policy, you may request that your account be closed. Continued use of pkom after any changes will be considered acceptance of the new policy.
Our dedicated Privacy Team is always available to handle any privacy-related questions, complaints, or requests.
Our Commitment: We take your privacy concerns with the utmost seriousness. No complaint will go unaddressed.
We never compromise on your privacy. Register now and enjoy the most secure betting experience in Bangladesh.
Registration is free. Must be 18 or older.