Healthy Gaming

Play for fun, stay within your limits —
pkom's Commitment to Responsible Gaming

Betting is a form of entertainment — not a source of income. pkom wants every member to play for fun and make the right decisions for themselves and their family.

Limit Setting Self-Exclusion 24/7 Support Free Support

Pkom Responsible Gaming Statistics

100%
Free Tools
24/7
Support Line
18+
Age Restriction

If you ever feel your gaming is getting out of control, contact our support team right away — we're here for you.

What Is Responsible Gaming?

Many people think responsible gaming means betting less or not at all — but that's not quite it. Responsible gaming means knowing when to play, how much to play, and how much to spend. Not driven by the urge to win, or the anger of a loss — just playing for the enjoyment of it.

Pkom believes healthy gaming habits are possible — as long as a few simple rules are followed from the start. Members who play responsibly enjoy the experience most in the long run, because for them it's genuine entertainment, not financial stress.

Online betting is growing rapidly in Bangladesh — and with that growth comes a greater responsibility to play safely. pkom takes that responsibility seriously and actively works to keep every member protected.

Remember: Gaming is entertainment — not a career. Expecting a guaranteed monthly income from betting is not realistic.

Healthy Gaming Indicators

Playing with a Set Budget
Important
Sticking to Time Limits
Emergency
Taking a Break After a Loss
Absolutely
Keep Your Family in the Loop
Support
Using the Limit Tools
Active

Core Principles of Responsible Play

The values pkom believes in and shares with its members

💰
Only what you can afford to lose

Never bet money that your family depends on. Set your budget first, then play.

Track Your Time

Time can fly when you're playing. Decide how long you'll play before you start — and stick to it.

🧠
Stay Calm, Not Emotional

Losing can trigger anger or frustration, making you want to place bigger bets. That's the most dangerous moment — take a break.

🚫
Never Bet on Credit

Betting with borrowed money or on credit is the biggest mistake you can make. Once you start down that path, it's very hard to turn back.

🎯
The Myth of "Winning Back" Lost Money

Many people believe that betting more will help them win back what they've lost — this thinking often leads to even greater losses.

🤗
Tell Family & Friends

When the people close to you know, you stay accountable. They want what's best for you — so talk to them openly.

Pkom's Safety Tools — All Free

Using these tools is not a sign of weakness — it's proof of a smart decision

1
Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Lowering the limit takes effect immediately; increasing it requires a 24-hour waiting period.

2
Bet Limit

Set a maximum amount for a single bet — the simplest way to protect yourself from the temptation of placing large bets.

3
Loss Limit

Once you've lost a set amount, no further bets can be placed. The most effective tool for protecting your budget.

4
Session Time Limit

Decide in advance how long each session will be. You'll receive an alert when the time is up and the session will end.

5
Cooling-Off Period

Request a break lasting anywhere from 24 hours up to 6 months. During this period, login and betting will be disabled.

6
Self-Exclusion

For a long-term or permanent break, close your account entirely. Contact support and it will be actioned within 2 hours.

To use these tools, go to your pkom profile's "Security Settings" Go to the section or contact support.

Self-Assessment

Read through the questions below. If you answer "yes" to more than one, it may be time to pause. That's not a weakness — it takes courage to know yourself.

I sometimes can't sleep because I can't stop thinking about betting.
After a loss, I want to bet more to "win it back."
I hide my betting from family and friends.
I've tried to stop betting but couldn't.
I've taken money from household expenses to fund my betting.

Pause for a moment. Multiple "yes" answers mean it's time to seek help. That's okay — it happens to many people. Contact pkom support or enable a cooling-off period on your account.

Signs of Problem Gaming

If you notice any of the signs below, seek help as soon as possible.

Financial Difficulty

Going into debt, draining savings, or putting a strain on the family budget because of betting.

Relationship Breakdown

Relationships with family or friends are suffering, and arguments are becoming more frequent.

Impact on Work or Studies

Skipping work or class to bet, loss of focus and concentration.

Emotional Distress

Feeling restless, irritable, or anxious when not playing.

Tendency to Hide

Hiding your betting habits from family or the people closest to you.

If any of these signs feel familiar, don't wait — reach out to pkom support or someone you trust today.

How to Set Your Limits

Keep your gaming safe in just three steps

⚙️
Go to Settings

Log in to the app or website, click the profile icon in the top right, and go to the "Security & Limits" section.

🎚️
Set an Amount

Choose from deposit, bet, or loss limits — and set them on a daily, weekly, or monthly basis.

Confirm

Your limit takes effect immediately upon saving. You'll receive an SMS or email confirmation. Reducing a limit is always instant.

If you have any trouble setting limits, our 24/7 Live Chat support is available in Bengali.

Ways to Get Help

Don't face it alone — reaching out for help is the smart move.

Pkom Live Chat

24/7 Bengali-language support on the app and website. Your privacy is fully protected.

Email Support

Email us at support@pkom.ws. Include "Responsible Gaming" in the subject line for a faster response.

Tell Someone You Trust

Let a family member or close friend know. The support of someone close to you is your greatest strength.

Take a Break

Enable a cooling-off period on your account right now. Use that time to reset and reflect.

Pkom's Commitment to You

Pkom isn't just a business — we genuinely care about the well-being of every member. Responsible gaming isn't a slogan; it's part of how we operate.

  • Age verification is required at registration — no exceptions.
  • If a member shows unusual gaming patterns, we proactively reach out to them.
  • Self-exclusion is granted without question
  • Responsible gaming tools are always free
  • Information about members affected by problem gambling is kept strictly confidential.
  • Annual responsible gaming audit by an independent third party

Set Your Limits Today

Responsible gaming starts with one small step — set your deposit or bet limit today.

৳500
Daily Limit
৳2K
Weekly Limit
৳5K
Monthly Limit

The values above are examples — you can set any amount that suits your own budget.

Some Common Questions

Not at all. Registration only requires a few details: your full name (as it appears on your national ID), an active mobile number (to receive an OTP), an email address, and your date of birth (for age verification). You'll also need to create a password — at least 8 characters, ideally a mix of letters and numbers. Once you register, an OTP will be sent to your mobile; verify it and your account is ready. The whole process takes no more than 2–3 minutes. KYC will be required before your first major withdrawal, but you don't need it to get started.

pkom's VIP program has several tiers — Silver, Gold, Platinum, and Diamond. The higher the tier, the greater the benefits. VIP members generally enjoy: higher bonus percentages, faster withdrawals (within 15 minutes for Diamond members), a dedicated account manager who speaks Bengali, exclusive cashback offers, special odds for major tournaments or matches, and a birthday gift. Full details on how to join the VIP program are available on the /vip page.

Play Responsibly, Stay Happy

Every member's safety is our top priority at pkom. Register now and get started with our responsible gaming tools.

18+ only. Play responsibly. Need help? support@pkom.ws

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