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Trouble making a deposit? App not working? Not sure how to place a bet? — Find your answer instantly in the pkom FAQ.

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All Deposit App Betting Cricket Security Language
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The minimum deposit amount is just ৳200. You can start with this amount using any mobile banking service — bKash, Nagad, or Rocket. Bank transfers require a minimum of ৳500. The maximum daily deposit is ৳50,000 (higher limits apply for VIP members).
  • bKash / Nagad / Rocket: Min ৳200, max ৳25,000 per transaction
  • Bank Transfer: Min ৳500, max ৳50,000 per day
  • New Members: Get a 100% welcome bonus on your first deposit
Remember — your balance is credited immediately after a successful deposit, usually within 2–5 minutes.

There are a few possible reasons why the app may not open or keep crashing. Try the following steps one by one:
  • Step 1 — Older version: Go to Settings → Apps → pkom → Check for Updates. Installing the latest version usually resolves the issue.
  • Step 2 — Clear Cache: Settings → Apps → pkom → Storage → tap "Clear Cache".
  • Step 3 — Restart Your Phone: Restart your phone once, then reopen the app.
  • Step 4 — Reinstall: Uninstall the app and this link Download the latest version from.
  • Step 5 — Browser Alternative: If the app isn't working, open pkom.ws in your mobile browser — the full site is mobile-optimized.
If the issue persists, reach out via live chat — provide your phone model and Android/iOS version.

Changing the language is quick and easy. You can change it from three places:
  • From your profile: Log in → Profile icon (top right) → "Settings" → "Language" → Select your preferred language → Save.
  • From the website footer: You'll find the language selector dropdown at the very bottom of the page.
  • Even before logging in: Click the flag icon in the top-right corner of the homepage to change the language.
pkom currently supports Bengali, English, and Hindi. Switching the language updates the entire interface, bonus descriptions, and support — all in your chosen language.

This is usually caused by a network issue or a temporary payment gateway delay. Don't worry — your money is safe.
  • Wait first: Wait 10–15 minutes after the transaction. Most issues resolve on their own within that time.
  • Check your bKash message: Save the TrxID from the bKash SMS sent to your phone.
  • Let us know via Live Chat: If your balance hasn't arrived after 15 minutes, contact us via chat with your TrxID, amount, and time — issues are typically resolved within 30 minutes.
  • You can also reach us by email: support@pkom.ws — send an email with the same details.
Important: If a deposit fails, your money will be automatically returned to your mobile banking account within 2–3 business days.

Absolutely! On pkom, Alongside cricket, you can bet on more than 15 other sports. To start betting on football:
  • Navigation: Log in → click "Sports" in the top menu → select "football".
  • Choose a League: BPL, IPL, La Liga, EPL, Champions League — all major league matches, all in one place.
  • Choose a Market: Match winner, both teams to score, over/under goals, handicap — plenty of options to choose from.
  • Bet Slip: Click on your preferred event to add it to the bet slip. Enter your stake and tap "Confirm Bet".
You can also bet on kabaddi, volleyball, tennis, basketball, and e-Sports. Live in-play betting is available as well.

pkom's responsible gaming tools are completely free and can be set up directly from your account.
  • Deposit Limit: Profile → Security Settings → "Deposit Limit" → Set your daily / weekly / monthly limit. Decreases take effect immediately; increases require a 24-hour waiting period.
  • Loss Limit: Betting will automatically stop once you've lost a set amount.
  • Session Time Limit: Decide in advance how long you want to play. You'll receive a notification when your time is up.
  • Cooling-Off Period: Take a break anywhere from 24 hours to 6 months — your account will be locked from login during this period.
  • Self-Exclusion: To suspend your account entirely, contact Support — it takes effect within 2 hours.
For more details Responsible Gaming Visit the page.

Cricket betting is pkom's most popular category, with the widest range of markets available for Bangladesh matches.
  • Match Winner: Bet on which team will win — it's the simplest market to start with.
  • Toss Prediction: You can also bet on who wins the toss.
  • Century Market: Whether a batsman will score a century.
  • Over/Under Runs: How many runs will be scored in a specific over.
  • Live Betting (In-Play): Odds shift with every ball during a live match — place your bets in real time for extra excitement.
  • Series Winner: Betting before a series begins gives you better odds.
Betting is available across all three formats — T20, ODI, and Test. Special odds boosts apply for major tournaments including IPL, BPL, and the World Cup.

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Can't find what you're looking for?

Via live chat or support@pkom.wsAsk directly.

Pkom FAQ — Why This Page Was Created

Thousands of new members join pkom every day — many of them betting online for the very first time. It's natural to have questions: how deposits work, what to do if the app acts up, or where to find cricket betting markets.

This FAQ page answers your questions in plain, straightforward English — no technical jargon, just clear explanations anyone can understand.

We've noticed that most members run into the same issues — delayed deposit credits, the app crashing unexpectedly, or unfamiliar betting markets. This FAQ page covers all of those topics in detail.

If you still can't find the answer you're looking for, our 24/7 live chat support is here to help. Chat in Bangla — our team will respond right away.

Tips: Type a keyword into the search box above to instantly find relevant FAQs — no need to scroll through the entire page.

Instant Answers

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Fully in Bangla

Every answer is written in plain, everyday English — no unnecessary complexity.

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Regular Updates

The FAQ is updated instantly whenever new features or policy changes are introduced.

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Live Support Backup

Can't find it in the FAQ? Ask us via Live Chat — available 24/7.

More Ways to Get Help

Pkom is always here for you

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Live Chat

Click the chat icon on any page of the site. Average response time is 2 minutes.

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Email Support

Support@pkom.ws — include the type of issue in the subject line. Response within 3–6 hours.

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Guides & Tutorials

Visit the Betting Tips page for a detailed guide — designed specifically for beginners.

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App Notifications

Keep app notifications on so you never miss important updates and offers.

No more questions? Then let's get started!

You know everything — now just register and experience pkom for yourself.

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